At True Fit Shop, we understand that the anticipation of receiving your carefully selected fashion pieces is part of the excitement. That’s why we’ve designed a delivery experience that’s as thoughtful and reliable as our collections. Whether you’re refreshing your wardrobe with our comfortable-chic apparel or adding statement jewelry to your collection, we ensure your purchases arrive with care and efficiency.

Global Style, Delivered With Care: We ship worldwide (excluding some remote areas in Asia and other locations) to bring our fashion-forward collections to your doorstep, no matter where your True Fit lifestyle takes you.

Your Delivery Options

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Standard Shipping – $12.95

For those who can’t wait to style their new pieces, our standard shipping via DHL or FedEx delivers your order in 10-15 business days after processing (which typically takes 1-2 business days). This reliable option provides tracking so you can follow your fashion finds every step of the way.

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Free Shipping on Orders Over $50

When your style needs exceed $50, we’re happy to offer complimentary shipping via EMS. Your carefully curated pieces will arrive within 15-25 business days after processing. It’s our way of saying thank you for trusting True Fit Shop with your fashion needs.

From Our Warehouse to Your Wardrobe

Every True Fit Shop order begins its journey at our San Jose headquarters, where our team carefully prepares your items with the same attention to detail we put into designing them. Here’s what you can expect:

  • 1-2 business days for order processing
  • Email confirmation with tracking information once your order ships
  • Carefully packaged items to ensure they arrive in perfect condition
  • Responsive customer support at [email protected] for any delivery questions

Hassle-Free Returns

We stand behind our quality and fit promise. If any item doesn’t meet your expectations, you have 15 days from delivery to initiate a return. While return shipping costs are the customer’s responsibility, we make the process straightforward because your satisfaction matters to us.

True Fit Tip: Combine multiple items in one order to qualify for free shipping while reducing packaging waste—a small step toward sustainable fashion we can all appreciate.

Why Our Community Loves Our Delivery

“The tracking updates made it so easy to plan for my package’s arrival—my new boots were worth the wait!” – Jamie L., True Fit Shopper since 2022

At True Fit Shop, we believe great fashion should be accessible, comfortable, and delivered with care. Whether you’re shopping for versatile jewelry that transitions from day to night or comfortable footwear that supports your busy lifestyle, we’re committed to getting your perfect pieces to you efficiently and reliably.

Have questions about delivery? Our friendly customer service team is always here to help at [email protected].

Happy styling,
The True Fit Shop Team