At True Fit Shop, we value your trust as much as your sense of style. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website truefitshop.com. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information to provide you with a seamless shopping experience for our fashion-forward accessories, footwear, and apparel:

  • Personal Identification Information: Name, email address, shipping address, phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely through our payment partners), though we never store full card numbers on our servers.
  • Device and Usage Data: IP address, browser type, operating system, pages visited, and other browsing behavior.
  • Style Preferences: Product views, wishlist items, and purchase history to personalize your experience.

2. How We Use Your Information

Your data helps us create a shopping experience as refined as our jewelry collections:

  • Process transactions and deliver your fashion finds worldwide (excluding certain Asian and remote regions)
  • Provide customer support through our style-savvy team at [email protected]
  • Improve our website and product offerings based on customer preferences
  • Send promotional emails about new arrivals or special offers (only with your consent)
  • Prevent fraud and enhance security measures

3. Data Sharing and Disclosure

We treat your data with the same care we apply to selecting our jewelry clasps and shoe materials:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and marketing—all bound by confidentiality agreements.
  • Legal Requirements: When necessary to comply with laws or protect our rights and customers.
  • Business Transfers: In the event of a merger or acquisition, with notice of any privacy policy changes.
  • Never Sold: We do not sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same dedication we apply to crafting our belts and bangles:

  • SSL encryption for all data transmissions
  • PCI-DSS compliance for payment processing
  • Limited access to personal data for authorized personnel only
  • Regular security assessments of our systems
  • Data retention only as long as necessary for business or legal purposes

While we implement these measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor account activity.

5. Your Rights and Choices

You have control over your personal information, just as you control your style choices:

  • Access & Correction: Review and update your account information anytime.
  • Data Portability: Request a copy of your personal data in a machine-readable format.
  • Deletion: Request deletion of your account data, subject to legal retention requirements.
  • Marketing Preferences: Opt-out of promotional emails using the unsubscribe link.
  • Payment Details: Manage stored payment methods in your account settings.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, like the perfect accessory completes an outfit:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart).
  • Performance Cookies: Help us improve website performance.
  • Functional Cookies: Remember your preferences (e.g., currency, language).
  • Advertising Cookies: Show relevant fashion recommendations (can be disabled).

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (with some regional exceptions), your data may be processed outside your country of residence. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our stylish collections are intended for adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

True Fit Shop
4093 Ridge Road
SAN JOSE, US 62682
Email: [email protected]

Thank you for trusting True Fit Shop with your personal information as you trust us with your style choices.