Term and Conditions

1. Our Customers

True Fit Shop caters to fashion-conscious individuals who appreciate quality accessories, footwear, and apparel. Our target customers value both style and convenience, seeking trendy yet comfortable fashion items delivered with excellent service.

2. Website Use

2.1 Access and Account

You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms.

2.2 Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of True Fit Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2.3 Prohibited Uses

You agree not to:

• Use the website in any way that causes damage or impairs accessibility
• Engage in data mining or similar data gathering activities
• Use the website for any unlawful purpose

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website. However, colors may appear slightly different due to monitor settings. If you receive a product that significantly differs from its description, please contact us immediately.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and offer a refund or alternative product.

3.3 Hygiene Products

For health and hygiene reasons, the following items cannot be returned unless defective:

• Earrings
• Belts (if buckle shows signs of wear)
• Bangles & Bracelets (if clasp has been adjusted)

4. Ordering and Payment

4.1 Order Process

By placing an order, you offer to purchase a product subject to these terms. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You confirm that the payment method you use is yours or that you have authorization to use it.

4.3 Pricing

All prices are in USD. We reserve the right to change prices at any time, but changes will not affect orders already placed.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation. During peak seasons, processing may take slightly longer.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 USD via DHL or FedEx (10-15 business days)
• Free Economy Shipping: Available for orders over $50 USD via EMS (15-25 business days)

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

5.4 Delivery Issues

If your order hasn’t arrived within the estimated delivery window, please contact us at [email protected].

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unworn and undamaged
• In original packaging with all tags attached

6.2 Return Process

To initiate a return:

1. Email us at [email protected] within 15 days
2. Include your order number and item details
3. Ship items to: True Fit Shop Returns, 4093 Ridge Road, SAN JOSE, US 62682

Customers are responsible for return shipping costs.

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. The refund will be issued to your original payment method.

6.4 Exchanges

For exchanges, we’ll ship your new item once we receive your return. Price differences will be charged or refunded as applicable.

7. Limitation of Liability

True Fit Shop shall not be liable for any indirect, incidental, or consequential damages resulting from:

• The use or inability to use our products
• Unauthorized access to or alteration of your transmissions
• Any other matter relating to our products or services

Our total liability for any claim related to our products shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 4093 Ridge Road, SAN JOSE, US 62682